Company Overview
Friendly Auto Group is family owned and operated with a focus on a "non-corporate feel". We value the key to our success by enriching the strengths of each individual that embodies our team. Employee happiness is at the core of our values and that will exemplify with customer satisfaction. We wholeheartedly stand behind our motto of, "Expect more, get more."

Job Overview

Friendly Auto Group is seeking a self-motivated individual to join our dynamic team in the Sales Manager role. The ideal candidate will possess strong leadership skills and a proven track of resilience and customer satisfaction. This role requires 3+ years of experience with automotive sales.

Job Description

Duties

Oversee hiring, training, and development of all salespeople.
Utilize upselling techniques to promote additional products or services that enhance the customer’s purchase experience.
Establish annual and monthly goals for unit sales, gross profits, expenses, and operating profit.
Motivate sales team and encourage individual growth and team camaraderie.
Maintain new and used vehicle inventory by keeping track of available vehicles and ensuring proper display on the lot.
Follow up with leads through outbound sales efforts via phone calls and emails to nurture relationships and drive sales.
Stay in tune to all factory-sponsored programs and keep team educated for best possible customer satisfaction.
Work closely with management team to achieve sales targets and improve overall daily operations.
Attends managers meetings as requested.
Greet customers warmly and ascertain their vehicle needs through effective questioning and active listening.
Provide detailed information about vehicle features, specifications, and pricing to assist customers in making informed decisions.

Skills

Strong phone etiquette to communicate effectively with customers over the phone.
Excellent organizational skills to manage multiple tasks efficiently while maintaining attention to detail.
Proven upselling abilities to maximize sales opportunities during customer interactions.
Solid sales experience, preferably in the automotive industry or related fields.
Knowledge of inventory management practices to ensure optimal stock levels are maintained.
Experience in outbound sales techniques to proactively reach potential customers.
Familiarity with outside sales strategies for engaging clients beyond the dealership environment.
Understanding of dealership operations and best practices for enhancing customer experiences.
Exceptional customer service skills to create a welcoming atmosphere for all clients.

Do you want to work with a company that cares about you? Are you excellent at your job and are looking for a raise? We believe you could be the perfect fit to help bring our team to a next level. This opportunity has extreme potential for the utmost success and growth in this face-paced, energetic industry. We look forward to discussing your goals and strategies, apply today!

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off

Experience:

Automotive Sales: 3 years (Required)
Automotive Sales Manager: 1 year (Preferred)

Work Location: In person

Friendly Auto Group

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