Overview:

Apollo Retail Services is seeking a dynamic, results-driven Dealer Engagement Manager – Automotive to represent SiriusXM as the primary point of contact for a portfolio of automotive dealerships. This phone-based position plays a critical role in supporting SiriusXM's dealership programs through strategic outreach, virtual training, and ongoing relationship management.

Responsibilities:

Serve as the primary contact for dealerships participating in SiriusXM’s Dealer Programs.
Provide ongoing support, program guidance, and proactive engagement to ensure successful execution and adoption.
Make regular outbound calls and handle inbound inquiries.
Manage dealership enrollment into SiriusXM Dealer Programs by identifying eligible dealers, explaining program benefits and requirements, and ensuring accurate, timely submission of documentation.
Promote brand and trial awareness.
Deliver virtual coaching and training sessions to dealership personnel about the SiriusXM product, technology features, customer engagement, and program value.
Monitor program participation and performance across a specified region or portfolio of dealerships, providing strategic support and optimization plans where needed.
Troubleshoot issues related to activation, data flow, compliance, or enrollment and escalate when necessary.
Required to utilize proprietary tools to log daily activity
High program enrollment and activation rates across assigned dealerships.
Strong virtual relationships built on consistency, accuracy, and value.
Increased engagement and improved performance metrics.
Accurate documentation and efficient issue resolution.

Requirement:

2+ years of experience in phone-based sales, customer service, automotive sales, dealership account management, program coordination, field support, or another customer-facing role within the automotive industry
Excellent communication, presentation, and interpersonal skills—especially over the phone and via email—with the ability to project professionalism and influence a wide range of dealership stakeholders.
Proven ability to explain programs, train remotely, and influence dealer behavior while managing and prioritizing a portfolio of dealership accounts across a district or territory with strong attention to detail for handling documentation, program compliance, and follow-through.
Strong organizational and time management skills.
The ability to thrive in fast-paced, independent environments.
Proficiency in CRM systems, data tracking tools and Microsoft Office Suite.
Preferred: Familiarity with automotive dealership operations and DMS platforms

Perks:

$75/month tech allowance
Healthcare and 401K options available

Salary

$50,000/yr

Apollo Retail Specialists

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